With our 24h service, your business remains reachable
Test 14 days without risk
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Perfect service doesn't end at 6pm
Does availability in the evening and on weekends form part of good customer service in your business? Or is it an advantage you can use to score points with your customers? Then our 24h service might be of interest to you. With low monthly costs, you can ensure that all important and lucrative calls reach you even when your office is understaffed.
Around the clock, our friendly and professional secretaries take your calls and handle them according to your instructions. Everything from transferring to appropriate staff members to direct order acceptance is possible.
Application scenarios:
- Emergency hotline for locksmiths, plumbers, property management, IT support, etc.
- Recording of customer data and forwarding to an employee
- Order acceptance for an online store
- Answering typical questions based on FAQ lists
How our customers use the phone service
Identify successful customers, systematically capture data and much more. The Office24 telephone lead qualification puts an end to scatter loss on the phone.
As an external telephone secretary, Office24's telephone service is the perfect solution for a missing or overloaded office management. Discover how our telephone service supports companies with high call volumes.
Recurring telephone inquiries about unavailable capacities, contract changes, or price changes no longer have to disrupt daily business operations. Learn how the Office24 telephone service can handle the provision of standard information for you.
The most important features of the telephone service
These industries use the telephone service
What our customers say
This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.
It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!
Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.