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This is how our customers use the telephone secretary
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One product, many use cases
No two companies are the same. And because every company faces different challenges, the way Office24 telephone service supports our customers also differs. On these pages, we will show you a few cases of how the telephone secretariat makes our customers' everyday lives easier. From "just answering the phone in between" to the structured qualification of telephone leads.
Practical Examples
Smart Lead Qualification with the Telephone Service
Lead qualification
Identify successful customers, systematically capture data and much more. The Office24 telephone lead qualification puts an end to scatter loss on the phone.
- Real estate agents
- Lawyers
- Medical practices
- Financial advisors
- E-commerce
- Craftsmen
- IT
- SMEs
- Hospitality
- Individual call answering
- 24h-Service
- Multilingual secretaries
- Appointment scheduling
- App
The smart telephone service for all situations
24/7 Emergency Management
Both in real and perceived emergencies, customers desire immediate response. Find out how the Office24 telephone service supports companies and businesses as an external 24/7 hotline and assists customers in emergencies.
- Lawyers
- Medical practices
- Craftsmen
- IT
- SMEs
- Individual call answering
- 24h-Service
- Call filtering
- Switchboard
- Appointment scheduling
- App
Upon Call - Doors and Gates Open!
Access Service / Access Management
With our innovative solutions, we have continually developed the classic telephone secretary in the area of telephone service. Find out here how our customers use the Office24 telephone service to ensure 24/7 access to their buildings, premises, or sites.
- Medical practices
- IT
- SMEs
- Hospitality
- Individual call answering
- 24h-Service
- Call filtering
- Switchboard
- App
Smart telephone secretariat according to exact specifications
Telephone secretary
As an external telephone secretary, Office24's telephone service is the perfect solution for a missing or overloaded office management. Discover how our telephone service supports companies with high call volumes.
- Real estate agents
- Lawyers
- Financial advisors
- SMEs
- Freelancers
- Start-ups
- Individual call answering
- Calendar synchronisation
- Call filtering
- Switchboard
- Appointment scheduling
What our customers say
This service is a great help when my secretary is on holiday or when the firm's solicitors are in court or in a meeting. We are always given immediate notification of our customers' needs, even when we are out of the office or cannot take calls.
It’s been two years now that we have worked with Office24. We have quite specific demands in regards to our customer service, and at first we doubted we could find an external partner that would manage our incoming phone calls to our expectations. But Office24 is high quality, personalised, friendly and flexible. We finally found what we were looking for!
Working with Office24 allows us to use the human resources of our company more effectively, our customers can now reach us 24/7 and in different languages! It has definitely given us an advantage over our competitors.